Outsourced (TV series)
|Developed by||Robert Borden|
|Theme music composer||Michael A. Levine|
|Country of origin||United States|
|No. of seasons||1|
|No. of episodes||22 (list of episodes)|
Victor Nelli Jr.
|Running time||21–23 minutes|
In Cahoots Productions|
Universal Media Studios
Open 4 Business Productions
|Distributor||NBCUniversal Television Distribution|
|Original release||September 23, 2010– May 12, 2011|
Outsourced is an American television sitcom set in an Indian workplace. It is based on the John Jeffcoat film of the same name and adapted by Robert Borden of George Lopez and Universal Media Studios for NBC. The series originally ran from September 23, 2010 to May 12, 2011. The show was officially picked up by NBC on May 7, 2010 and on October 18, 2010, the show received a full season order. Outsourced was filmed at Radford Studios in Studio City, Los Angeles, California.
When the renewal of the show was not announced with renewal of other NBC shows, the cast and crew started a campaign for fans of the show to request its renewal. On May 13, 2011, NBC announced that Outsourced was cancelled after one season.
Outsourced is set in a call center in Mumbai, India, where an American novelties company has recently outsourced its order processing. A lone American manages the call center and must explain American popular culture to his employees as he tries to understand Indian culture.
- Ben Rappaport as Todd Dempsy, a Kansas City native who is transferred to India to run the call center for Mid American Novelties. He does not understand Indian culture as is constantly unintentionally offending workers. He was revealed to be a big fan of Kansas City Chiefs football. Eventually he becomes more aware of Indian culture. He is currently employed as executive manager.
- Rizwan Manji as Rajiv Gidwani, Todd's assistant manager at Mid American Novelties. He is hard-nosed and unapologetic and who aspires to be Todd's replacement (whether that happens due to either Todd's success or his downfall). When Todd is promoted to executive manager, he is promoted to manager. His intentions are not to be mean, but to only run the company professionally and business-like. It had been his lifelong dream to become a successful business manager so he can win the hand of Vimi, who he had loved since childhood. Once he became manager, he married Vimi, his fiancée.
- Sacha Dhawan as Manmeet, a call center employee for Mid American Novelties, who dreams of America and quickly becomes good friends with his boss, Todd Dempsy. He is known for being the "hip" one, who is fascinated by American culture. Manmeet is girl-crazy; he has had several "over the phone" relationships with American callers and flirts with almost every woman he meets. He seems more interested in American women than Indian women, stating in one episode that American women are not concerned with his father's occupation or where he went to school. This, along with his reluctance to ask one of Tonya's friends to dance at a Halloween party, indicates that Manmeet may actually have a bit of an inferiority complex.
- Rebecca Hazlewood as Asha, a call center employee for Mid American Novelties and love interest of Todd, who is frequently the voice of reason in the office and plans to pursue an arranged marriage. There may possibly be a relationship or love situation going on between Todd and Asha despite there already being one with Tonya. Just before the series finale Tonya breaks up with Todd because he still has feelings for Asha. In the last scene of the finale, Asha tells Todd to fight for what he wants, and takes his hand as they look out over the nighttime ocean at Rajiv and Vimi's wedding, strongly implying that she wants him to fight for her because of her feelings for him as well.
- Parvesh Cheena as Gupta, a very talkative call center employee for Mid American Novelties, who constantly yearns to be the center of attention, his alter ego is "Aluk". After Todd inspired him to grab some independence from his parents, Gupta rents his own place in the apartment directly above Todd's.
- Anisha Nagarajan as Madhuri, a shy and soft-spoken call center employee for Mid American Novelties whose income alone supports her entire family. As time passes, Madhuri opens up, becoming one of the office gossips. Madhuri also has a beautiful singing voice, and the others convince her to enter a singing contest.
- Diedrich Bader as Charlie Davies, another American call center manager for the company All-American Hunter. For several episodes, Charlie nurses a crush on Tonya, but eventually has a short term relationship with Tonya's mother.
- Pippa Black as Tonya, an Australian call center manager for the company Koala Airlines who is easygoing with a sense of adventure; by mid-season, she and Todd are romantically involved until just before the end of the series.
Main recurring principal characters
These two were featured and then became breakout characters.
- Guru Singh as Ajeet, a tall, silent Sikh whose character was developed throughout the season. Shows displeasure at Todd's cultural gaffes throughout the series. Madhuri's love interest. He is a poet. He first speaks in the season finale episode and played a major role.
- Thushari Jayasekera as Pinky, a fun and hard working call center worker at Mid America Novelties, who is adventure seeking, ready to learn and whose character was developed in depth through the season. Does funny and awkward things. Ready to defend her fellow call center team as well as party with the big boss. Played a leading role in the season finale.
- A-Team, a group of higher authorities, rude, snobby, and taunting, they on the higher class scale of value in their company which happens to be located in the same building
- Jerry Stern (played by Matt Walsh), Todd's supervisor; he is often careless and somewhat of a jerk. After his wife left him he became a "party guy" for a moment then went back to professionalism, then promoted Todd to executive manager which put Rajiv at manager.
- Santosh, the maid at Todd's apartment,
- Vimi, (played by Sarayu Rao in Jolly Vindaloo day and Noureen DeWulf in the rest of the series), Vimi is Rajiv's wife, they married after Rajiv became manager.
- Ashlynn (played by Melissa Stephens)
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The show received mixed reviews, reaching a 46 out of 100 on review aggregator Metacritic. Joel Keller of TV Squad in a review of the pilot episode stated, "As long as the show can examine the cultural divide, show how all offices are the same no matter where they are, and stay away from the easy jokes, NBC could have another Thursday comedy hit." Alessandra Stanley of The New York Times stated "The fact that it's neither embarrassing nor deeply offensive—once it gets rolling, the show is actually quite charming—is a credit to the cast and the writers." Critics such as blogger Mikey O'Connell have accused Outsourced of being racist. Matt Rouse of TV Guide wrote, "The culture clash premise drowns in a sewer of caricatures and lame jokes".
Awards and nominations
|2011||People's Choice Awards||Favorite New TV Comedy||Nominated|
|2011||NAMIC Vision Awards||Best Performance - Comedy for Anisha Nagarajan||Nominated|
|2011||NAMIC Vision Awards||Comedy||Nominated|
- In Pakistan, Bangladesh, India, and Sri Lanka, Outsourced is being broadcast on Comedy Central.
- In Australia, Outsourced is being broadcast on Seven Network.
- In Fiji, Outsourced is being broadcast on FBC TV
- In Brazil, Outsourced is being broadcast on Rede Record, premiered on November 5, 2011, with the title Aprontando na Índia. It is also being broadcast on TBS.
- In New Zealand, Outsourced is being broadcast on FOUR.
- In the Philippines, Outsourced is being broadcast on 2nd Avenue.
- In Norway, Outsourced is being broadcast on MAX.
- In South Africa, Outsourced is being broadcast on SABC 3.
- In Mexico, Outsourced is being broadcast on Warner Channel.
- In Sweden, Outsourced is being broadcast on TV3 and TV6.
- In Denmark, Outsourced is being broadcast on TV3+.
- In Poland, Outsourced (Dostawa na telefon) is being broadcast on Comedy Central Poland.
- In the Middle East, Outsourced is being broadcast on OSN COMEDY.
- In Latin America, Outsourced is being broadcast on Warner Channel
- In Malaysia, Outsourced is being broadcast on RTM's channel tv2.
- In Italy, Outsourced is being broadcast on Mediaset Premium channel Joi.
- In the Czech Republic, Outsourced is being broadcast on Prima Cool with title Haló, tady Indie.
- In Iceland, Outsourced is being broadcast on SkjárEinn.
- In Singapore, Outsourced is being broadcast on MediaCorp Channel 5.
- In Hungary, Outsourced is being broadcast on Comedy Central.
- In Greece, Outsourced is being broadcast on Star Channel.
- In the Netherlands, "Outsourced" is being broadcast on RTL 5.
- Mumbai Calling, a 2007 British sitcom with a similar premise.
- Outsourced (film), a 2006 movie from which the TV show takes its basis.
- Gorman, Bill (July 15, 2010). "NBC Announces Series Premiere Dates For Fall 2010 Schedule". TV By the Numbers. Retrieved 2010-07-15.
- Seidman, Robert (May 7, 2010). "NBC Picks-Up Three Scripted Series: 'Love Bites,' 'Outsourced' and 'The Event'". TV By the Numbers. Retrieved May 23, 2010.
- Seidman, Robert (18 October 2010). "NBC Orders Full Seasons of ‘The Event,’ ‘Outsourced’ and ‘Law & Order: Los Angeles’". TV By the Numbers. Retrieved 19 October 2010.
- "'Outsourced' Brings Jobs to Studio City". Studio City Patch.
- "NBC TV fans, artists launch ‘save outsourced' campaign". The Times Of India. 2011-05-09.
- Rice, Lynette (May 13, 2011). "NBC cancels 'The Event' and 'Law & Order: L.A.'". Entertainment Weekly. Retrieved May 13, 2011.
- "Outsourced – Season 1 Reviews, Ratings, Credits, and More at Metacritic". Metacritic.com. Retrieved 2011-03-25.
- Keller, Joel (July 6, 2010). "Pilot Watch: 'Outsourced'". TV Squad. Retrieved 2010-07-11.
- Stanley, Alessandra (22 September 2010). "At Call Center, Cultural Clash in Reverse". The New York Times. Retrieved 29 March 2011.
- Buncombe, Andrew (29 September 2010). "US Sitcom about Indian outsourcing is racist". The Independent (London).
- <span />TV Guide September 13-19, 2010 pg. 50.
- "Global Fall Preview". Globaltv.com. Retrieved 2011-03-25.
- "Aprontando na Índia - TBS muitodivertido". TBS. TBS. Retrieved 18 January 2014.
- "Outsourced". FOUR. Auckland, New Zealand: FOUR. Retrieved 2 May 2012.
- "New Comedy series on TV3 Sweden". tv3.se. Retrieved 2011-04-01.
- "Outsourced on TV6 Sweden". tv6.se. Retrieved 2011-09-27.
- "Nowe seriale w Comedy Central". media2.pl. Retrieved 2011-04-14.