|Predecessor||Télécâble Vidéotron ltée|
|Headquarters||Montreal, Quebec, Canada|
|Manon Brouillette (President and CEO)|
|Products||Landline and mobile telephony, digital television, Internet services, cable TV|
Number of employees
The Videotron Mobile network provides download speeds of up to 140 Mbit/s in most of Quebec cities.
Feature phones, smartphones, and mobile broadband modems and antennas are products offered by Videotron Mobile. Smartphones include various BlackBerry OS- and Android-powered devices, as well as a few running Symbian and another running Windows Phone.
On March 20, 2013, Videotron Mobile introduced a half dozen of new voice plans, all which include unlimited Quebec-wide calls received from and made to Videotron landline and mobile customers. Four different plan types are offered:
- The Texts + 50 min plan, the lowest-priced plan, with 50 non-Videotron anytime local minutes and unlimited sent and received messages
- Basic plans
- Plus plans with unlimited calling, Canada-wide roaming and ½ to 1 GB mobile Internet
- Premium plans, identical to Plus but offering 2 to 6 GB mobile Internet
Videotron also offered a V-Mail app to almost all of its older mobile phone customers, which allowed the sending and receiving of email messages for the same price as an SMS message. The only smartphones that cannot use the V-Mail app include the HTC Amaze 4G, the Nokia E73 and all BlackBerry smartphones, the latter which require a special BlackBerry Internet Service (BIS) plan and app for email. V-Mail service was later discontinued: "As of February 24, 2012, Videotron's V-mail application is no longer downloadable."
Also offered is a television service, illico mobile, which offers 47 live TV channels and 45 Galaxie premium radio stations. One must purchase a block of hours to watch TV or listen to premium radio from their smartphone. Pay-per-view programming is also available, and does not require the illico mobile TV service, but charges a fee for each program accessed instead.
When a customer is outside of Videotron's coverage, services are provided by their roaming partners. For example, Rogers Wireless is the roaming partner in Canada while both AT&T Mobility and T-Mobile USA are roaming partners in the United States. Usage while roaming outside of Québec and a small part of Ontario is charged at pay-per-use rates. In Canada, roaming bundles of 20 or 50 minutes provide a bulk amount of airtime at a reduced cost. Roaming is automatically disabled for tablets but can be manually activated by calling Videotron customer care.